Furmtech respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and interact with our website.
Information We Collect
We may collect the following personal information:
- Name
- Email address
- Enquiry or message content
We may also collect non-personal information automatically, including:
- Website usage data (pages visited, time on site, etc.)
- IP address
- Browser type and device information
- Approximate location (e.g. country or region)
How We Collect Information
We collect information in the following ways:
- When you submit a contact or enquiry form
- When you request access to downloadable resources
- When you communicate with us via email
- Automatically through website analytics and cookies
By submitting your information, you consent to the collection and use of your information as described in this policy.
How We Use Your Information
We use your information for the following purposes:
- To respond to enquiries and provide support
- To provide access to downloadable resources, including demo software
- To improve our website, products, and user experience
- To understand how users interact with our website
You are not required to provide personal information, however this may limit our ability to respond to enquiries or provide access to certain resources.
We do not use your personal information for unsolicited marketing communications.
Cookies and Analytics
Our website uses cookies and analytics tools, including Google Analytics, to understand how visitors use our site.
These tools may collect information such as:
- IP address
- Device and browser type
- Pages visited and time spent on the site
- Approximate geographic location
This information is used in an aggregated manner and, where possible, anonymised to improve website performance and user experience.
You can control or disable cookies through your browser settings.
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
Your information may be stored using secure third-party services, including:
- Website hosting providers (e.g. Hostinger)
- Content management systems (e.g. WordPress)
- Email service providers
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers where necessary to operate our website and services. These providers are required to handle your data securely.
Access and Correction
You may request access to, or correction of, your personal information by contacting us at:
Email: info@furmtech.com.au
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
Contact
If you have any questions about this Privacy Policy, please contact:
Email: info@furmtech.com.au
Last updated: March 2026